Returns & Exchanges
Our promise of quality.
Our Policy
We stand behind the craftsmanship of our collections. If your purchase does not perfectly complement your home, we gladly accept returns within 14 days of delivery for a full refund or exchange. Due to the artisanal nature of our glazes, slight variations in color and texture are celebrated and do not constitute a defect.
Eligible for Return
Unused items in original packaging within 14 days.
Ineligible
Used items, final sale items, or returns after 14 days.
Return Process
Request
Email our support team with your order number.
Pack
Securely pack items in original honeycomb boxes.
Ship
Drop off at a carrier using the provided label.
Refund
Processed within 5-7 days of receipt.